Support Center

Surveys

Last consulted: Jan 27, 2017 11:11AM CET

The Surveys feature allows you to create complete surveys in order to collect information and feedbacks from users.
You can create advanced question types using logical triggers, and then collect results, download and export users data.
You’ll be able to create as many surveys as you need to.

 

Let’s see how to create a survey.

 

Step 1:

To create surveys click on survey_icon in the “Add pages” part. This appears:

 

surveys_01

 

Step 2:

To create a first section click on “+” next to Results, then “+Add a section”.

 

surveys_02

 

Give a name to this section. Here we will start by “Example” to show you what is possible to do with this feature.

 

surveys_03

 

To add a question click on “+Add a question”. This window appears:

 

surveys_04

 

First, enter your question in “Field name”.

 

Let me introduce the different types of field for a question:

 

5: this field enables the user to write a short text.

 

10: this field enables the user to write a long text on several lines.

 

6: this field enables the user to write his email address to contact him.

 

7: this field enables the user to write a number.

 

8: this field enables the user to write the date and hour.

 

9: this field enables the user to indicate his GPS position.

 

11: this field enables the user to select several options.

 

12: this field enables the user to only select one option between the ones submitted.

 

13: this field enables the user to select the option they want.

 

Every time you enter a new question, you have the possibility to make this field mandatory. It means that the user cannot send the survey if this field is empty. To do this click here:

 

surveys_05

 

For each question you can create a logic trigger by clicking on “Add a logic trigger”:

 

surveys_05b

 

The logic triggers allow you to choose different scripts depending on the user’s answer.

 

Conditions:
“Always”: always do the action, whatever the answer.
“When answer is”: do the action for the selected answer.

 

surveys_07

 

Actions:

“Skip to question”: allows to skip to another question after the answer.
“Hide question”: allows to hide a question if necessary.
“End survey”: allows to terminate the survey.

 

surveys_08

 

 

Example:

For a question like “Do you like this app?”, you enter two possible answers “Yes” or “No”.
With the logic trigger you can choose what happens if the user answers “Yes”, for our example we have chosen “end survey”.

 

If the user answers “No”, the question “What are the reasons?” is offered.

 

surveys_10

 

You can create as many questions as you want in a section. But we recommend you to organize your survey clearly to be easy to fill by the user.

 

Step 3:

Publish your survey:

surveys_11b


Fill the field “Name” and “Thank you message” and click on the Publish button.

 

Step 4:

Once you have published your survey, you can view the results by clicking on “view results” or download the results in .csv file.


surveys_12


Here is an example of Results:


survey_results_view_01

 

Example in the application:

in_app_01


in_app_02


in_app_03


in_app_04


in_app_05

support@tigerappcreator.com
http://assets3.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete