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Unable to open Folders in Mobile Previewer

Mohammed Abdul Hafez Sep 20, 2018 09:08AM CEST


I am trying to test an application on my Mobile ( HUWAWEI, CAM-L21 )

But, the Folder buttons does not open. Also. Do you have a previewer for IOS.


Best Regards,

Mohammed Abdul Hafez

Up 0 rated Down Sep 20, 2018 12:21PM CEST Xtraball Agent

thanks for contacting us.

What is the name of your app please?

Regarding our previewer app, unfortunately "Mobile CMS Previewer" is not available on the App Store anymore, due to Apple's changes of policy, they do not accept previewer apps anymore.

We are currently working on another version of the Previewer app that should be available in few weeks.

Up 0 rated Down
Mohammed Abdul Hafez Sep 20, 2018 01:40PM CEST
Thanks for your prompt response,

I am working building two apps for now,
I called them:

1- Kandora Tailor App
2- Health Care Coupon Deals

Names of App may change later, but I am using folders as language switches between Arabic & English.

I am able to open the apps in the Previewer but I cannot open any of the folders.

Note: I have also created another app called ¨Beauty & Skin Care Deals¨( it has no folders inside) and it is working fine in the Previewer.

Up 0 rated Down Sep 21, 2018 05:07PM CEST Xtraball Agent

we have tested your apps with our previewer app on one of our Android device and the folders open correctly on our side.
We have sent you a video by email.
Up 0 rated Down
Ailaf Sep 30, 2018 08:17PM CEST
Dear Sir/ ma'am
Even I am facing the same problem... the folders tab doesn't open in the Mobile CMS previewer.
Please let me know what I can do... my app name is smoke Dubai..

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