Support Center

Name is required.
Email address is required.
Invalid email address
Answer is required.
Exceeding max length of 5KB

gif/video homescreen background

riki Jul 04, 2019 08:12PM CEST

Hi again! :D
I was wondering if it's possible to have an animated background in the app homepage. I tried the videone layout adding a link to a youtube video but didn't work and also tried to upload a .gif; this last option did show up in the resize window and apparently worked but the final result was a still image as background.
Any ideas?

Up 1 rated Down Jul 05, 2019 05:56PM CEST Xtraball Agent

unfortunately animated gif are not supported for homepage image.
You can use the Videone layout but Youtube videos are not supported.

Only MP4 videos are supported by this layout and the Url must HTTP (not HTTPS), example:
Up 0 rated Down
riki Jul 06, 2019 10:58AM CEST
thank you for the support you're providing, really very helpful and appreciate the time you dedicate to your subscribers.
Any service that you can suggest to upload my video and use it with Videone?
Up 0 rated Down Jul 08, 2019 06:15PM CEST Xtraball Agent

you're welcome!
Unfortunately we don't have service to suggest.
However, any web hosting where you can host your videos could do the trick, from the moment that you get an Url for your video.

This question has received the maximum number of answers.
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found